IN-HOUSE DELIVERY SIMPLIFIED

Streamline your operation and eliminate late orders

Ontime helps restaurants deliver food through their own staff more efficiently, automating the entire operation, using advanced delivery management software, phone automation, and order tracking.

IN-HOUSE DELIVERY SIMPLIFIED

Streamline your operation and eliminate late orders

Ontime helps restaurants deliver food through their own staff more efficiently, automating the entire operation, using advanced delivery management software, phone automation, and order tracking.

Integration Partners

Integration Partners

WE ARE RESTAURANT PEOPLE

ON A MISSION TO BUILD THE ULTIMATE DELIVERY SOLUTION

After managing a high-volume delivery operation for over 15 years, dealing with inefficiencies and interruptions that led to late deliveries, we decided to build the solution we wished we had.


The problem of managing the logistics of the operation the old way, is that even the most experienced of us, are making decisions based on best guesses, we’re continuously being interrupted from unhappy customers calling to check on their order status and spending too much time managing drivers.


The alternative of switching to third party delivery is too expensive, increasing cost by more than 10% and in most cases taking away hundreds of thousands of dollars of income from delivery fees and tips.


The solution is a software built exclusively for restaurants delivering food in-house, helping automate and optimize order distribution between their own delivery staff, and calling on third party drivers when needed, to avoid late deliveries, increase income for drivers, and maximize sales for restaurants. We leverage order tracking and phone automation to direct customers to a mobile where they could track and place orders in the future from any participating restaurants, saving them on online ordering fees.

WE ARE RESTAURANT PEOPLE

ON A MISSION TO BUILD THE ULTIMATE DELIVERY SOLUTION

After managing a high-volume delivery operation for over 15 years, dealing with inefficiencies and interruptions that led to late deliveries, we decided to build the solution we wished we had.


The problem of managing the logistics of the operation the old way, is that even the most experienced of us, are making decisions based on best guesses, we’re continuously being interrupted from unhappy customers calling to check on their order status and spending too much time managing drivers.


The alternative of switching to third party delivery is too expensive, increasing cost by more than 10% and in most cases taking away hundreds of thousands of dollars of income from delivery fees and tips.


The solution is a software built exclusively for restaurants delivering food in-house, helping automate and optimize order distribution between their own delivery staff, and calling on third party drivers when needed, to avoid late deliveries, increase income for drivers, and maximize sales for restaurants. We leverage order tracking and phone automation to direct customers to a mobile where they could track and place orders in the future from any participating restaurants, saving them on online ordering fees.

Still outsourcing delivery? Considering making the switch?

Use third party platforms as a marketing tool, deliver food in-house, and increase profit margins by 10 to 15%.

Book a call with an expert and see how you could deliver food for free.

Still outsourcing delivery? Considering making the switch?

Use third party platforms as a marketing tool, deliver food in-house, and increase profit margins by 10 to 15%.

Book a call with an expert and see how you could deliver food for free.

Streamline & Optimize

In-House Delivery

Improve Delivery Time
Provide Drivers With A Mobile App
Offer Order Tracking For Customers

A DYNAMIC DELIVERY MANAGEMENT SOLUTION

DRIVEN BY KITCHEN INTELLIGENCE, AUTOMATION & ROUTE OPTIMIZATION

SMART DISPATCH

Eliminate the guess work for managers, and avoid late orders for customers

Using live data from both the kitchen and the delivery operation, our proprietary software distributes orders between drivers more efficiently, and gives restaurants access to third party drivers when needed .


No need for experienced managers, our intuitive dispatch makes it easy for anyone to make more informed decisions, and limits the need to intervene, allowing your staff to focus more on getting orders out quicker.

A DYNAMIC DELIVERY MANAGEMENT SOLUTION

DRIVEN BY KITCHEN INTELLIGENCE, AUTOMATION & ROUTE OPTIMIZATION

SMART DISPATCH

Eliminate the guess work for managers, and avoid late orders for customers

Using live data from both the kitchen and the delivery operation, our proprietary software distributes orders between drivers more efficiently, and gives restaurants access to third party drivers when needed .


No need for experienced managers, our intuitive dispatch makes it easy for anyone to make more informed decisions, and limits the need to intervene, allowing your staff to focus more on getting orders out quicker.

DRIVER APP

Connect with drivers, and streamline their operation on the road

Give your staff the tools they need on the road, eliminating mistakes, interruptions and expediting their training process.


No more confusion, no more delivering food out of order leading to late deliveries, and no need to micromanage drivers.

DRIVER APP

Connect with drivers, and streamline their operation on the road

Give your staff the tools they need on the road, eliminating mistakes, interruptions and expediting their training process.


No more confusion, no more delivering food out of order leading to late deliveries, and no need to micromanage drivers.

ORDER TRACKING

Connect with customers, and improve their experience by providing live SMS updates

Provide customers with a more accurate ETA, send status updates, and a tracking link through SMS, eliminating interruptions from calls to check on order status.


Automate your phones, and eliminate over 70% of your calls by directing customers to place or track orders online, helping you save on online ordering fees.

ORDER TRACKING

Connect with customers, and improve their experience by providing live SMS updates

Provide customers with a more accurate ETA, send status updates, and a tracking link through SMS, eliminating interruptions from calls to check on order status.


Automate your phones, and eliminate over 70% of your calls by directing customers to place or track orders online, helping you save on online ordering fees.

SIMPLIFY WORK FOR STAFF AND IMPROVE YOUR CUSTOMER EXPERIENCE

WITHOUT ONTIME

WITH ONTIME

Customers receive a default ETA, regardless of how busy or slow the restaurant is, leading to late deliveries during peak hours.

Customers receive a projected ETA upon ordering, calculated to ensure previously promised ETAs are met, to avoid late deliveries.

Orders are made in the same sequence of receiving them, often made too early or too late, sacrificing food quality, delaying drivers, and leading to late deliveries

Orders are prioritized in the kitchen to be made in the order they are expected to leave the restaurant, ensuring fresher food, less waiting by drivers, and a quicker delivery time.

Distributing orders between drivers is a glorified guessing game, and a logistical nightmare during peak hours, leading to inefficiencies and interruptions for managers

Orders are distributed automatically, and efficiently to meet promised ETAs, and third party drivers are called on only when needed to avoid late deliveries or loss of sales.

Drivers choose how to deliver their assigned orders, and once on the road deal with interruptions from navigating and calling customers manually, leading to mistakes and inefficiencies on the road.

Routes are sent to drivers through a mobile app, in the ideal sequence, to ensure ETAs are met. Navigating, calling and order status updates ensure a seamless operation on the road and a quicker delivery time for customers.

Interruptions from customers calling to place an order, or to check on their order status, leading to a higher prep time for the food, and in turn slower delivery time and late deliveries.

Customers are directed to a mobile app where they could track or place future orders from all participating restaurants, eliminating interruptions and saving restaurants on fees.

Restaurants are disconnected from their customers by third party platforms, and lack the technology to help them manage their operation efficiently, leading to loss of sales and less than perfect experience for their customers.

Restaurants leverage order tracking and phone automation to direct customers to a dynamic online ordering marketplace, built specifically for in-house delivery, where they could all share their customers and save on fees

SIMPLIFY WORK FOR STAFF AND IMPROVE CUSTOMER EXPERIENCE

WITHOUT ONTIME

WITH ONTIME

Customers receive a default ETA, regardless of how busy or slow the restaurant is, leading to late deliveries during peak hours.

Customers receive a projected ETA upon ordering, calculated to ensure previously promised ETAs are met, to avoid late deliveries.

Orders are made in the same sequence of receiving them, often made too early or too late, sacrificing food quality, delaying drivers, and leading to late deliveries

Orders are prioritized in the kitchen to be made in the order they are expected to leave the restaurant, ensuring fresher food, less waiting by drivers, and a quicker delivery time.

Distributing orders between drivers is a glorified guessing game, and a logistical nightmare during peak hours, leading to inefficiencies and interruptions for managers

Orders are distributed automatically, and efficiently to meet promised ETAs, and third party drivers are called on only when needed to avoid late deliveries or loss of sales.

Drivers choose how to deliver their assigned orders, and once on the road deal with interruptions from navigating and calling customers manually, leading to mistakes and inefficiencies on the road.

Routes are sent to drivers through a mobile app, in the ideal sequence, to ensure ETAs are met. Navigating, calling and order status updates ensure a seamless operation on the road and a quicker delivery time for customers.

Interruptions from customers calling to place an order, or to check on their order status, leading to a higher prep time for the food, and in turn slower delivery time and late deliveries.

Customers are directed to a mobile app where they could track or place future orders from all participating restaurants, eliminating interruptions and saving restaurants on fees.

Restaurants are disconnected from their customers by third party platforms, and lack the technology to help them manage their operation efficiently, leading to loss of sales and less than perfect experience for their customers.

Restaurants leverage order tracking and phone automation to direct customers to a dynamic online ordering marketplace, built specifically for in-house delivery, where they could all share their customers and save on fees

SIMPLIFY WORK FOR STAFF AND IMPROVE YOUR CUSTOMER EXPERIENCE

Offer driver assistance, for a safer and more efficient delivery

Mobile App gives drivers the tools they need on the road, and customers the ability to track their orders.

Ensure orders are delivered in the correct sequence
Offer drivers the ability to call and navigate with the push of a button
Generate end of shift tip and mileage reports
Simplify and accelerate driver training

Improve customer experience and satisfaction

Order Tracking provides customers with real time SMS status updates, and more accurate ETA, leading to less calls to check on order status.

Eliminate interruptions from customer calls to check on order status
Avoid returning orders from customer no shows
Build an SMS list of customers who opt-in to track future orders
Send promotions through SMS to customers who opted-in

PRICING THAT WORKS FOR YOUR NEEDS

All packages include 1,000 orders and unlimited drivers

Delivery Management

PRO

ULTIMATE

Single Route Optimization

Mobile App For drivers

End of Shift Tip Report

Live Driver Tracking

Interactive Map

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