RESTAURANTS WITH IN-HOUSE DRIVERS

There’s a better way

to manage your deliveries

Streamline your entire operation, and eliminate late orders with Ontime’s delivery management software

✓ Improve efficiency

✓ Delight customers

✓ Increase revenue

IN-HOUSE DELIVERY SIMPLIFIED

Streamline your operation and eliminate late orders

Ontime helps restaurants deliver food through their own staff more efficiently, automating the entire operation, using advanced delivery management software, phone automation, and order tracking.

These popular platforms are proud to partner with Ontime

Integration Partners

WHEN YOU DELIVER IN HOUSE THE OLD WAY

It’s too easy to lose control of your logistics

Do you often find yourself…

…guessing what orders to assign each driver, and having to over communicate routes?

…spending too much time micromanaging delivery staff, yet still dealing with mistakes?

…getting calls from unhappy customers checking on their order, unable to give an ETA?

And having to deal with the long list of late deliveries that happen as a result?

We know how frustrating all this feels!

We struggled with all of these problems for over 15 years running our own restaurant

Fed up with all the inefficiencies, we decided to build the tools we wished we had

WHEN YOU DELIVER IN HOUSE

It’s too easy to lose control of your logistics

WE ARE RESTAURANT PEOPLE

ON A MISSION TO BUILD THE ULTIMATE DELIVERY SOLUTION

After managing a high-volume delivery operation for over 15 years, dealing with inefficiencies and interruptions that led to late deliveries, we decided to build the solution we wished we had.


The problem of managing the logistics of the operation the old way, is that even the most experienced of us, are making decisions based on best guesses, we’re continuously being interrupted from unhappy customers calling to check on their order status and spending too much time managing drivers.


The alternative of switching to third party delivery is too expensive, increasing cost by more than 10% and in most cases taking away hundreds of thousands of dollars of income from delivery fees and tips.


The solution is a software built exclusively for restaurants delivering food in-house, helping automate and optimize order distribution between their own delivery staff, and calling on third party drivers when needed, to avoid late deliveries, increase income for drivers, and maximize sales for restaurants. We leverage order tracking and phone automation to direct customers to a mobile where they could track and place orders in the future from any participating restaurants, saving them on online ordering fees.

Still outsourcing delivery? Considering making the switch?

Use third party platforms as a marketing tool, deliver food in-house, and increase profit margins by 10 to 15%.

Book a call with an expert and see how you could deliver food for free.

Still outsourcing delivery? Considering making the switch?

Use third party platforms as a marketing tool, deliver food in-house, and increase profit margins by 10 to 15%.

Book a call with an expert and see how you could deliver food for free.

Streamline & Optimize

In-House Delivery

Improve Delivery Time
Provide Drivers With A Mobile App
Offer Order Tracking For Customers

TAKE BACK CONTROL OF YOUR DELIVERY OPERATION WITH ONTIME

The most dynamic delivery management solution,

built for restaurant people by restaurant people

Ontime’s AI monitors your operation, and predicts events ahead of time, so customers receive a calculated ETA as soon as they place an order


Orders are distributed between restaurant drivers more efficiently to meet promised ETAs, and only get sent to third party drivers if your drivers cannot deliver them in a timely manner


By putting live data at your fingertips, you could make more informed decisions, or let Ontime distribute and assign orders automatically, helping you avoid preparation bottlenecks, and eliminating late orders before they happen

SMART DISPATCH

Stop the guessing, and the resulting late orders

Ontime's proprietary software combines real-time updates from the kitchen and delivery operation, to distribute orders automatically between drivers, while providing accurate ETAs for customers and managers


You don’t need a dedicated manager to run the show — the system runs itself, so your staff can focus on getting orders out faster


If, and only if, your drivers can’t deliver an order within an acceptable time, it would get sent to a 3rd party delivery service, so your customers always get their food on time

A DYNAMIC DELIVERY MANAGEMENT SOLUTION

DRIVEN BY KITCHEN INTELLIGENCE, AUTOMATION & ROUTE OPTIMIZATION

SMART DISPATCH

Eliminate the guess work for managers, and avoid late orders for customers

Using live data from both the kitchen and the delivery operation, our proprietary software distributes orders between drivers more efficiently, and gives restaurants access to third party drivers when needed .


No need for experienced managers, our intuitive dispatch makes it easy for anyone to make more informed decisions, and limits the need to intervene, allowing your staff to focus more on getting orders out quicker.

DRIVER APP

Put your drivers on auto-pilot

Drivers trying to work out routes with only POS tickets, get confused and make mistakes, and when they make mistakes, your customers become ex-customers fast


Ontime’s Mobile App gives your drivers easy to follow optimized routes, and the ability to call customers and navigate to their location with the push of a button. No more delays, tedious training processes, or mess-ups leading to late deliveries

DRIVER APP

Connect with drivers, and streamline their operation on the road

Give your staff the tools they need on the road, eliminating mistakes, interruptions and expediting their training process.


No more confusion, no more delivering food out of order leading to late deliveries, and no need to micromanage drivers.

ORDER TRACKING

Eliminate interruptions from phone calls, and delight customers

Save yourself all the time-wasting “where’s my order?” phone calls by sending customers accurate ETAs and a tracking link via SMS. Your customers will love it, and so will your kitchen staff


Automate your phones, and eliminate over 70% of your calls by directing customers to place or track their order online


Once you’re connected, you can send customers customized promotions straight to their phone and bring in more sales

HOW IT WORKS

Simplify work for your team,

and improve the experience for your customers